Enterprise Account Executive — Warsaw
Full-time, Warsaw hybrid (2 days in-office), quarterly travel across CEE and DACH. You will own the pipeline of hotel groups between three and fifteen properties on Profitroom Suite. Sales cycles are 60 to 120 days and every deal runs through a signed pilot with defined success criteria. You will work alongside a dedicated onboarding manager per account.
Responsibilities: qualify inbound and outbound enterprise groups, run consultative discovery with COOs and Directors of Distribution, scope pilots with the CTO, negotiate procurement paperwork alongside our COO, hand accounts over to Customer Success on go-live.
Requirements: 6+ years in enterprise SaaS sales into hospitality, retail-tech or industry verticals; comfortable in a legal deal room with procurement; native Polish, professional English, one additional CEE language a strong plus.
Compensation: 22,000–32,000 PLN gross monthly base + uncapped variable tied to signed ARR + equity.
How to apply: email careers@suiteprofit.org, subject "Account Executive — [your name]", CV, and one enterprise deal you closed against a challenger competitor.
Senior Onboarding Manager (Hospitality) — Warsaw hybrid
Full-time, Warsaw hybrid (3 days in-office), on-site travel to customer properties across Poland. You will own the first 90 days of a multi-property rollout — SSO federation, Profitroom connector across every entity, group rate governance rules, portfolio analytics warehouse hand-off. Reports to the Head of Customer Success.
Responsibilities: project-manage each pilot to signed acceptance, run weekly steer-cos with district managers and revenue leads, own the runbook, escalate blockers to engineering, sign off go-live.
Requirements: 5+ years in hospitality operations at group level, prior GM or Cluster Revenue Manager experience preferred; comfortable running steer-cos with C-suite; native Polish, professional English.
Compensation: 18,000–26,000 PLN gross monthly + quarterly bonus tied to signed acceptance and NPS.
How to apply: email careers@suiteprofit.org, subject "Onboarding Manager — [your name]", CV, and one paragraph on a rollout you delivered across three or more properties.
Site Reliability Engineer — Warsaw hybrid or remote-in-Poland
Full-time. You will join our two-person SRE function inside a growing platform team. Suite Profit runs 24/7 for group accounts and our incident response commitment on critical severity is measured in minutes; the SRE function owns the on-call rotation, capacity planning and the shared reliability primitives every module ships against.
Responsibilities: maintain and evolve our AWS Frankfurt topology (multi-AZ, warm Warsaw standby), own the observability stack (Datadog + OpenTelemetry), lead post-incident reviews, participate in the on-call rotation (one week in five).
Requirements: 5+ years in production SRE or platform engineering; deep AWS; strong Terraform; comfortable owning a runbook end-to-end.
Compensation: 22,000–30,000 PLN gross monthly (umowa o pracę) or B2B equivalent + equity.
How to apply: email careers@suiteprofit.org, subject "SRE — [your name]", CV, and one post-mortem you wrote for a real incident.
Compliance Manager (ISO 27001 track) — Warsaw
Full-time, Warsaw office. Suite Profit is on an ISO 27001 audit path (target certificate 2026-Q4) and starting SOC 2 Type II preparation in 2027. You will own the audit relationship, the Statement of Applicability, evidence collection and internal control cadence. Reports to the COO, working directly with our external auditor.
Responsibilities: maintain the ISMS, run quarterly internal audits, coordinate with engineering on evidence, own vendor risk assessments, prepare the SOC 2 gap analysis.
Requirements: 4+ years in information-security compliance; lead auditor or implementer certificate on ISO 27001; hands-on experience with a SaaS control environment; professional English mandatory, Polish preferred.
Compensation: 19,000–27,000 PLN gross monthly + certification budget.
How to apply: email careers@suiteprofit.org, subject "Compliance Manager — [your name]", CV, and one page on an ISMS you scoped from scratch.
Data Platform Engineer — Warsaw hybrid
Full-time, Warsaw hybrid (2 days in-office). You will own the Group Analytics warehouse — the reporting substrate every portfolio-tier module writes to and every district manager reads from. Snowflake + dbt, ELT from Profitroom Suite and every module. This is the substrate the Portfolio Reputation Console and Group Analytics module both build on.
Responsibilities: design and evolve the dimensional model per portfolio, own the ELT reliability, curate the semantic layer for PowerBI and Tableau connectors, work with account managers on QBR-grade reports.
Requirements: 5+ years in production data engineering; Snowflake or BigQuery; dbt; strong SQL; comfort with dimensional modelling for finance and revenue reporting.
Compensation: 20,000–28,000 PLN gross monthly + equity.
How to apply: email careers@suiteprofit.org, subject "Data Platform — [your name]", CV, and a link to a schema you designed and shipped.
Head of Customer Success (Chains) — Warsaw
Full-time, Warsaw office. You will build and run the Customer Success function for hotel groups on Suite Profit. Today the CS work is split between the CEO and one senior CS lead. This role formalises the team, defines the QBR cadence, and owns net retention across the portfolio.
Responsibilities: build a five-person CS team over 18 months, own the QBR playbook, define net-retention targets with the CFO, escalate product feedback into the roadmap, own the reference-call programme.
Requirements: 8+ years in B2B SaaS customer success or account management, at least three of them at a Head or VP level; hospitality-industry background required; native Polish, professional English; comfortable presenting to hotel-group boards.
Compensation: 24,000–32,000 PLN gross monthly base + variable tied to net retention + equity.
How to apply: email careers@suiteprofit.org, subject "Head of CS — [your name]", CV, and one page on a CS org you built or scaled.
How our hiring process runs
Every senior role runs the same shape: (1) 30-minute intro call with Klaudia or Jakub; (2) a paid working assignment calibrated to about six hours of senior time; (3) a 90-minute working session with two peers on the team you would join; (4) references and an offer within 72 hours of the working session. Candidates hear a decision inside five business days at every stage.
Benefits
- 26 days of paid holiday, plus Polish public holidays.
- Private healthcare (Medicover) for you and family, extended dental.
- Multisport card if you want one.
- MacBook Pro or ThinkPad, refreshed every 3 years.
- 3,600 PLN/year learning budget, plus paid certification for compliance and SRE roles.
- Quarterly team on-site in Warsaw with travel covered.
- Relocation package for senior roles moving to Warsaw (flight, one month serviced apartment, meldunek help).
- Employee share pool for engineering, SRE, senior CS and enterprise sales.