Suite Profit operator console: portfolio KPIs, per-property drill-down, SLA compliance
Suite Profit federates on top of Profitroom Suite and surfaces group-level operations in a single operator console. The corporate revenue office lands on portfolio KPIs; district managers drill down to their properties; the group operations office reads the SLA compliance panel and the audit trail without needing to open a Profitroom seat.
Portfolio-level surfaces
- Portfolio KPIs. RevPAR, ADR, GOPPAR, direct share, index vs comp set — rolled to the group.
- Per-entity view. Property counts split by legal entity for invoicing and KSeF reconciliation.
- District manager view. Cohort of properties assigned to each district lead, MTD and QTD trend.
- SLA compliance panel. Suite Profit's own SLA response times against the MSA envelope.
- Audit trail. Every write to Profitroom Suite from any module, streamed to your SIEM.
- Change calendar. Rate publishes, widget updates, CRM sends by property and by module.
- Entitlements matrix. Which modules are live on which property, per legal entity.
- Named contacts. The account manager, the DPO, the security escalation, the district leads.
Per-property drill-down
- Rate Intelligence. Autopricer publish log and derived rate approvals for this property.
- Guest Experience Hub. Pre-arrival journeys and post-stay flows scoped to the property brand.
- Multi-Brand Widget. Booking widget health and conversion, brand-scoped tokens.
- Group Analytics. Cost of distribution, channel margin, upsell attach rate.
- Group Fiscal. Per-property faktura VAT preview and KSeF submission status.
- Operations Suite. Housekeeping SLAs, engineering tickets, incident escalations.
- Portfolio Reputation. Reviews queue, sentiment index, response SLAs.
- Distribution Command Centre. Channel mapping health, overbooking guards, rate parity alarms.
- Corporate SSO Hub. IdP binding, role assignments, session hygiene.
- Settings → Governance. Roles, SoD (segregation of duties), audit stream targets.
How the operator console federates with Profitroom Suite
Suite Profit reads from and writes to Profitroom Suite through the official Profitroom Enterprise API. Reads use property-scoped, short-lived tokens issued through the Corporate SSO Hub. Writes are always attributable — every write carries the operator's federated identity, the district it was performed under, and a hash logged to the SIEM audit stream your security team subscribes to.
Nothing writes back to Profitroom without an operator with the right role approving it in the console. Segregation of duties is enforced at the module level: an analyst can prepare a rate publish, only a district manager can approve it.
Should the portfolio choose to exit Suite Profit at contract end, disconnection is a single Settings → Governance action per legal entity. Profitroom keeps operating as before — Suite Profit never becomes a lock-in in the group's stack.