Guest Experience Layer Omnichannel Guest Experience Hub for Profitroom Suite
One guest thread across WhatsApp, email, in-app, and SMS — orchestrated from group-level playbooks and linked to guest profiles inside Profitroom Guest Communications.
Portfolio-level rate governance: a group revenue office publishes an approved decision matrix and every Profitroom Suite property inherits it with per-brand overrides.
€89/mo, per property in pilot
Pilot scope is agreed with a Suite Profit account manager and confirmed on a signed order form. No credit card at checkout — the parent Sp. z o.o. is invoiced monthly in EUR.
Rate Intelligence Engine is a portfolio-scale extension for hotel groups running Profitroom Suite. It reads the full booking history, demand curves, compression signals, and event calendars from every property connected to your central account via the official Profitroom API, then aggregates them into a group revenue view a corporate revenue office can actually work with. Instead of one revenue manager per property re-doing spreadsheets, the corporate office publishes an approved decision matrix — target ADR band, compression thresholds, minimum length of stay, brand-specific ceilings — and every property inherits it automatically, with per-brand overrides and per-property exception windows. Approved rate decisions are pushed back into each Profitroom Booking Engine through the same API, with an audit log the revenue director can defend to ownership. Sits on top of Profitroom Suite, does not replace the Rate Manager. Pilot pricing includes onboarding for the first three properties and a dedicated revenue advisor for the first sixty days.
Profitroom Suite + Profitroom Booking Engine across two or more properties.
Ninety-nine point nine per cent availability, credit-backed. Two-business-day response on Group envelope; same-day on Enterprise. Monthly uptime report published to the operator console.
Pilot property live within fourteen calendar days of order-form counter-signature. Group rollout playbook signed at day sixty. Portfolio-wide deployment typically completes within four to six months for three to seven properties.
Your account manager and revenue office agree entities, brands, properties and the target rollout curve. The scoping memo goes to the corporate audit committee for information.
One nominated Profitroom Suite property runs the module under a documented change-management protocol. Historic data is validated with the property revenue team before publishing group decisions.
Group decisions authored during pilot are inherited by every property added to scope, with per-brand overrides preserved. The audit trail records who authored, who approved, and when.
One property per fortnight is the typical cadence. The operator console tracks each go-live milestone. Your named account manager stays engaged through the last property.
Guest Experience Layer One guest thread across WhatsApp, email, in-app, and SMS — orchestrated from group-level playbooks and linked to guest profiles inside Profitroom Guest Communications.
Enterprise Extensions One reservation surface configured centrally, rendered with each brand's identity — rates and availability come straight from every property in your Profitroom Suite account.
Analytics & BI Corporate-grade reservation and distribution data warehouse, pre-joined for PowerBI, Tableau, Looker and the CFO's spreadsheet.